Bimini Top Return Policy
Bimini Tops are "made-to-order" and are thus specific to your order. However, we understand that sometimes a product you purchase just doesn't work out, which is why we want to make the return process as easy as possible for you. After all, we want you to be satisfied with your order so you'll return again and again as an iboats.com customer, and to also recommend us to your boating friends.
A made-to-order bimini top may be returned within the first 30 days after shipment, but is subject to a 15-25% restocking fee. Odd-Lots, Liquidations, Closeouts, In-Stock Specials, ENDURATop Sunbrella® biminis, Westland striped biminis, and customer requested alterations are non-returnable
unless an error was made by iboats.com or by the bimini top manufacturer.
Merchandise must be in new, unused condition with all original packaging in good condition; plus parts, accessories, manuals, and/or warranty cards included. You will need to receive a Return Authorization (RA) number as well as instructions from our Customer Service department.
Please note that each bimini top manufacturer may have additional requirements concerning product returns or warranty claims, including but not limited to: restocking fees, shipping fees, or product order change fees.
Please start your return online
to receive your RA#. Returned item(s) that do not have an RA# will not be accepted.
Because bimini tops are "made-to-order," there will be a $25-$50 fee for any bimini top order cancellation after 1 business day of purchase, as the bimini top has already gone into production.
30 days after the purchase date, the manufacturer of the product(s) will need to be contacted for a warranty claim.
Returns for Canadian & International Customers
Before placing your order, please take a moment to verify your product selection. iboats.com does not accept return merchandise on orders shipped outside the United States unless the merchandise arrives defective, damaged, or if an error was made by iboats.com. In such cases, please contact Customer Service at firstname.lastname@example.org
within 30 days of the original shipping date.